Terms and Conditions

  • K9 school is a unique place for your pets and we provide the following services (“the Services”):
    • Boarding of your pets;
    • Training services for your pets;
  • For all the Services that are stated above, the entire fees has to be paid in advance. In case of Boarding of the pet at our facility, the payment should be made on the day you drop your pet to our facility. The fees for the training has to be paid as per the training schedule decided mutually decided between you and the trainer and the fees will be payable at the beginning of the training session.
  • The fee shall be exclusive of taxes.
  • If you are taking our Boarding facility, then you should try to drop your pet at the stipulated time. You are encouraged to pick up your pet on the stipulated date and time, for which you have paid for. Any delay in picking up dog will be chargeable as per our applicable rates. This may sound harsh, but it would help us to serve our clients like you in a more seamless manner.
  • All the pets that are taken in for either Boarding or training are prescreened for behavior issues and you as the owner is responsible to truthfully state about your pet’s general behavior. If you are doubtful about your pet’s’ behavior, please talk to us. We shall not be liable for any consequences arising out of your misinforming us about your pet’s’ behavior or the consequences arising out of the aggression of your pet.
  • We will always monitor the pets at our facility, and we will take responsibility of any injury or illness that a pet suffers due to our negligence We provide the facility of Pet Boarding, which means that there will more than one dog in the compound and while we try and ensure that there is no untoward incident that happens between the pets. However if the pets do get into any fights which results in any injury or bites, we will take care of them medically, however, we shall not be liable for any consequences arising thereof.
  • K9 School has been designed in an open space which has a lot of grass and mud to give your dog enough space to run around. Fleas, ticks and other infestations are therefore a common phenomenon in such an environment. While we try to ensure the best possible hygiene for the pets that stay with us, you, as a responsible pet owner are requested that the pets be amply prepared for the same. Please ensure that pre tick/ pre flea solutions are applied to your pet before you bring them for boarding. This will ensure a sanitized stay for your pet and the other pets as well. While we do take care, we shall not be responsible for complications arising out of ticks/ fleas on your pets.
  • We take no responsibility of any medical complications that may arise out of environmental factors.
  • If your pet is allergic or requires any kind of medication, it is solely your responsibility to inform our staff and hand over (in ample quantity) the medication along with the particulars of the vet to the staff at K9 School.
  • It is imperative to understand that, dog training requires patience and perseverance and we cannot and do not guarantee that the commands and training imparted on the pet will be permanent and as effective when you try those commands with your pet. It is imperative that the owners put stipulated amount of practice and consistency along with trainer to train the pet.
  • We cannot make refunds or be held liable if the pet does not repeat the training commands taught to him while under training, especially under circumstances wherein you, being the owner does not practice and reinstate the same with your pet. In case there is some other behavior issue with respect to the pet not following/ obeying the commands, our trainers will be happy to assess the same and guide you.
  • As your pet is being put in a social environment, he will be reactive or temperamental and prone to small fights with other pets. Minor cuts and scratches will be noticed in pets who are highly playful, exuberant, temperamental, fearful or aggressive when they socialize.
  • The entire staff at K9 School are trained to handle your pets. They are humane and courteous with all the pets that visit our facility.
  • We live to serve dogs and any complaints with respect to manhandling or ill treatment by the staff towards the pet will be duly investigated and strict action will be taken if any member of staff is found to be miscreant towards the pet and/ or humans around.
  • All disputes with respect our services and these terms and conditions are subject to the exclusive jurisdiction of the courts in New Delhi.

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